American Chimney Sweeps
Providing Quality Products And Accessories For
Fireplaces
Return Policy
We truly appreciate your business and want you to be 100%
satisfied with your purchase from our store.
If
within 30 days of ordering, you are not satisfied with a recent purchase, you can return the merchandise for a
refund less shipping and handling. All refunds are for the value
of the merchandise only. Merchandise must be in re-saleable new condition, and is subject to a 15% restocking fee
and the product must be shipped in it's original carton. Sorry about this, but everyone wants to buy fireplace products in a factory sealed
container. To return an item to us you must call or email American Chimney Sweeps to obtain an authorization number at 951-654-5195. The
shipping carton must also have a return shipping label on the box or we will not accept the item back in our
warehouse. If the merchandise is damaged we will replace it free of charge. No refunds on sale
merchandise. All sales final!
If the product is damaged, or defective upon arrival, we will
replace it free of charge.
To contact us call us
at 951-654-5195 For ordering purposes on our
site, our site uses SSL (Secure Socket Layer Encryption).
  
We Accept Visa, MasterCard, and Discover Card
For customer service or sales please
email us at sales@americanchimneysweeps.com
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